"Can you answer a question"? It might have started off like that, but then it grew to a complete confusion or a feeling that the questions are not really answered. Does it sound or look similar to what you've seen? And, by now do you know what I'm talking to you about? Or, are you right there, knowing exactly what this post is about. So, what do you think about asking questions? Have you ever been in a workplace and asked one employee , only to receive one answer. But then, later on or even within an hour, you asked the exact same question to another employee, but received an entirely different response, with a totally different result? Are you still puzzled? I'll help you understand by giving a more concrete illustration. Let's say you are employed or are a volunteer at an establishment that serves coffee. You are a new employee. You have a situation that requires an answer to the question. For instance, you want to know where the coffee bags are kept so that you are able to go out and purchase another coffee bag to fill up the machine. Then, you ask employee one "Where are the coffee bags?" And the employee you asked tells you, "The coffee bags are located in the back storage area in the orange cabinet". Then, you return to the cabinet with the orange color. You're taking your time and, when you come back, you find that there's nowhere to find coffee,. However, you see nothing but towels, as well as other things, in that same cabinet. You've wasted all that time, but you are still without coffee. You go and you ask another employee, or maybe you even ask Manager "where are the bags of coffee"? The employee who is second tells youthat "The coffee bags are in the second room, on top of the green shelf". You make a point to go back to the green shelf and to your delight there's no coffee on it neither. Then, and so on. How long did it take you to find the coffee? There's also no coffee out there, in the machine in which there's supposed be. And let's suppose that they continue to switch locations and moving the coffee, and this same scenario happens every single week or month. For more detail please visit:- https://dailynationtoday.com/ https://clipotech.com/ Who is at fault here? Who is responsible for the poor coffee or quality service and who is at fault for the possible, loss of customers? Are there any people to blame or is everyone at fault? Yes, we are all aware that blaming someone gets everyone nowhere, and quite quickly , for that matter. But, in order to solve the problem, we really need to discover the root of the issue. We must figure out, what the location of the coffee is, where it is located and when the location is changed , and who has permission to change how the place of origin of the coffee. Also, other questions need to be addressed, too include questions such as "What's the reason for all these changes when something steady or stable would probably result in better efficiency and probably would result in happier employees and even possibly in more customers?" Okay, enough with the coffee. These coffee issues are simple to solve. What happens to other companies that could be more difficult? What happens when things are changing quickly and nobody has the right answers? What happens when businesses are more complex and complex even when they have more than customers, at one level, who are affected by the rapid changes and the absence of accurate information? Find another example. Test this example to see how it looks. Let's say you own radio stations or a newspaper. And suppose in that radio station or paper, you have some guidelines and rules that have to be followed in order the companies to be run efficiently. Imagine two businesses both, the radio station as well as the newspaper company, in the same town, with the same areas. In the radio station there could be seven employees while in the newspaper company it could be as high as a hundred employees. (Remember that these are only instances, not actual scenarios. I'm offering examples to illustrate a particular issue that could be present all over our city, across various businesses and across different corporations). Any resemblance with real businesses or people in real life is simply a matter of coincidence. These are all fictional however, they are meant to provide "the picture" of what I'm talking about. Then, back to the main point So, in these organizations think of the exact scenario like the restaurant. All the employees give different answers to the exact same questions, even on the same day or same weeks. The rules and procedures are continuously changing and changing so much that no one or even some of the employees are aware of the answer to any question. Everyone is giving incorrect information or incorrect answers. Incorrect information and incorrect answers cause the business to lose financial loss. This causes the loss of customers and employees who are unhappy, as well as unhappy volunteers, and even, at some point, the demise of the company and could result in lawsuits. You've probably known businesses like this, don't you think? What's the answer? What are the answers? How can businesses operate smoothly? How can a company educate employees to run the business smoothly? How can the business save money and cut losses across the board? Ready? The answer is found in one book! That's right. Every answer is within one book. What is the reason for that? Can you guess the name that the author wrote in the title? Here's what I believe, and what I believe, and I'd like your input to learn what you've got to say on this important issue. Your words could help bring positive and positive changes into our society. Your input could help a business thrive or even be quite successful. The book that is needed in every business, no matter how large or no matter how small it is an "Manual". Have you ever read the "Employee Manual"? Usually, companies with good reputations have these updated and current guides so that all employees, as well as all volunteers as well as all the bosses can be "on the same page". These manuals stop all the false information, and end all confusion. They will eventually will save hundreds, if not thousands of dollars for every company using the manuals. They can provide everything that employees, bosses, and volunteers should know in order to run the business smoothly. The majority of manuals also contain hours, times and days of business. The manuals will describe the complete "process" of almost all aspects of the business. It's a given that most times the right manual can help to stop fraud, favoritism confusion, losses of workers, the loss of funds as well as loss of equipment owned by the company. It's the norm in the majority of businesses. In general, if you find a company that has an employee manual, makes use of it and keeps it fully updated this is an indication of a company that is truly concerned about the employees, for the customers and for anyone that does business with the business. If you want to find an honest company, check out the employee manual or the absence of a manual. Don't let outdated company manuals confuse you, as they serve a different purpose. Explain that? What about this situation? Your company has a manual which has an operating manual so extremely outdated that every time you ask a question of any employee, you're back to the traditional practice of receiving different answers from every single employee, as no one knows what the current policies and guidelines of the company is. What happens if your manual is more than twenty years old? "Wow", you say? You're right, but what happens if your personal company manual is twenty years old or ten years old? What happens is that the majority or all in the regulations and laws have been altered. Processes and dates and times and even the supplies could have been drastically altered or elminated and the manual does not show the modifications. New employees and volunteers that are entering into the system do not know exactly what "real" rules are. When the "real rules" are no longer in place, it is left to the responsibility to employees, managers, or often even volunteers to decide your own regulations, speculate on the rules or ignore the rules or to show favoritism. And you ask, "how does favoritism fit in this? Here's the way. If there's no rules or rules in place and there are no current regulations then when volunteers or employees request something, or when they submit requests, or when they need to learn more about the organization or the procedures of the company employees can provide any answer , based on the person asking the question. That will surely produce favoritism, since there will never be a uniform answer, and no answer will be exactly the same. The answers will change depending on the situation. If Jim asks a question, and when Joan or Marvin ask identical questions based on the individual employee or boss he or she asks the question, the responses will be completely different. (Note: the names listed in this article are just instances and not actual people. Also, remember that the disclaimer you read states that these articles are intended for entertainment purposes only.). If you're looking to cut costs for your business and are willing to help your customers and time, and reduce the cost of equipment, and reduce the turnover of your business, you should be ready to print out the most current employee manual. Also, ensure that every employee, volunteer and every one associated with the operation of your company has that current employee manual. Are you prepared? Or would you rather not knowing that chaos is a way to run your business, instead of efficiency, with smiling employees and cheerful volunteers? It's up to you. Sincerely, I wish that if you run an organization, you choose the productive, happy method of being able to have a current, up-to-date, fully-understandable employee manual available for everyone who is involved in your company. Bravo to you, for making the right decisions! Your business shows it. Look deeply into the workings of it and you'll see the result that comes from "good business"!